Customer Removal Service Form 客戶除舊服務表格

Please fill in the form and submit. All information will only be used on removal service and keep record required by law.
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09:00-14:00 14:00-19:00
   Verification Code 人機驗證碼 * 🗘

-The above electrical equipment is regulated under the Product Eco-responsibility Ordinance (Cap. 603). The Ordinance imposes a recycling levy on the product as follows:
Computer/ Printer/Scanner: $15 per item; Monitor: $45 per item
-For return or refund, if the "Recycling Label" is lost, the customer should pay for the full cost as mentioned above.
(a) The removal service may be different from the delivery and installation service. The old items pending removal can be removed in advance or placed
temporarily at the premises for collection later as appropriate. Customers can contact us for arrangement.
(b) The old items will not be returned once collected.
(c) The old items must stand-alone and be freed from other connections or obstacles.
(d) If the old items have serious hygiene issues (e.g. rancid foods, presence of cockroaches and ants, etc.), our staff will have the right not to remove such items, and there will be no more free removal service for the customers.
(e) Customers shall give no less than 2 working days' notice in respect of any request for change of delivery time, date and/or place.
(f) In the event of a Black Rainstorm Warning / Tropical Cyclone Warning Signal No. 8 or above, the removal service will be suspended and rescheduled.
(g) The company shall not be liable for any delay, suspension or rescheduling due to traffic or adverse weather conditions or other factors.
(h) All personal data are for the purpose of arranging removal service for the old items only and the company shall comply fully with the obligations and requirements of the Personal Data (Privacy) Ordinance (Cap. 486).
(i) In case of any disputes, the decision of the company shall be final.

電腦,列印機及掃瞄器:每部$15; 顯示器:每部$45
(a) 除舊服務與送貨及安裝服務分開處理,等待移除的舊件可按需要較先移走,或短暫存放於移除地點,稍後才移走,顧客可與職員安排
(b) 舊件一經收取,恕不退回
(c) 舊件必須獨立放置,脫離任何裝置、連接系統、或有障礙的存放位置
(d) 若舊件有嚴重的衛生問題(例如:有餿汁殘渣、蟑螂、螞蟻),工作人員有權拒絕移走該舊件,消費者亦不會再享有免費的除舊服務
(e) 顧客如需更改已約定的除舊服務地點或時間,請於至少2個工作天內致電通知
(f) 如遇上黑色暴雨警告/八號或以上熱帶氣旋警告信號,除舊服務將會暫停,並另作安排
(g) 於約定的除舊時間,因交通或天氣情況,或其它因素影響有所延誤、暫停或改期,本公司恕不負任何責任
(h) 顧客、聯絡人的個人資料只作除舊服務用途,本公司將會遵守《個人資料(私隠)條例)(香港法例第486章)處理
(i) 如有任何爭議,本公司保留最終約決定權。